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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up window will appear. It includes thorough information about all the operations that you can carry out on the given page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich assortment of educational video clips explaining how to use our Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, check out our extensive Frequently Asked Questions section, which contains questions asked by actual clients and offers real solutions. We periodically "revamp" our FAQ section with new questions & answers in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a fantastic team of client support engineers available 24x7 and ready to assist you with any query. Each support ticket you submit will be responded to within sixty minutes (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 293591

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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